BECU — Privacy

Information We Collect

We collect personal information you provide when opening accounts, applying for loans, or contacting support. This includes name, address, Social Security number, income details, and transaction history necessary to deliver financial services.

How We Use Your Data

Your information is used to process transactions, verify identity, prevent fraud, and improve our services. We may also use aggregated data for internal analytics, regulatory reporting, and member communications relevant to your accounts.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance browsing experience, remember preferences, and analyze site traffic. You can manage cookie settings through your browser, though disabling them may limit certain functionality.

Third-Party Sharing

We do not sell personal information to third parties. Limited sharing occurs with service providers, credit bureaus, and regulatory authorities as required by law or necessary to deliver requested products and services.

Data Security Measures

Industry-standard encryption, firewalls, and continuous monitoring protect member data from unauthorized access. Regular security audits and employee training programs further strengthen our defenses against evolving cyber threats.

Your Rights and Choices

Members may review, update, or request deletion of personal information by contacting us directly. You may opt out of marketing communications at any time while continuing to receive essential account notices and statements.

Updates to This Policy

This privacy policy may be revised periodically to reflect changes in practices or legal requirements. Material changes will be communicated through email, website notices, or statements prior to taking effect.

Contact Information

Questions about this policy or our data practices can be directed to our privacy team through the contact form on our website, by phone during business hours, or by mail at our headquarters address.